Shipping Policy

We ship five days per week, excluding holidays. Most orders ship by the next business day of being received through our system. Additional delays may occur when multiple orders are placed, changes to the order are requested, or non-standard payment methods are utilized.

We use USPS for most orders. According the USPS website, they are experiencing unprecedented volumes and shortages of personnel due to the pandemic. You may experience delays in receiving your package that are beyond our control. Please go to USPS.com and UPS for additional information or to track you package.

Zone

United States of America

Method

USPS First Class, USPS Priority, or UPS Ground

Charge

Zone

United States of America

Method

Expedited UPS

Charge

$20

International orders including bulk items may incur additional shipping charges. Please contact us for a quote.

Lovetoskin cannot accept credit card payments from OFAC countries. Please contact us for more information.

INTERNATIONAL SHIPPING

We ship to most countries however the list of countries is subject to change. If your country does not appear automatically, we most likely are not able to ship at this time.

Due to the COVID-19 pandemic, you may experience shipment delays that are beyond our control either due to the shipping carrier or customs in your country. For this reason, we will not give refunds for delayed shipments unless it is more than 16 weeks late.

We do not refund original shipping charges for goods that are refused for delivery at customs or at the residence.

You can inform us of your decision by e-mail contact@lovetoskin.com